Handmade Rug Cleaning


Ideas and Advice > How to Clean A Handmade Rug

Handmade rugs are treasures. Whether persian, oriental, braided or flat woven, each handmade rug was hand knotted or tufted, fiber by fiber, to make a beautiful work of art. A well cared for handmade rug can last for decades. If your rug is handmade, you want to care for it to be sure it lasts for years.

How To Clean A Handmade Rug

Eventually your handmade rug will need to be cleaned. Dirt, spills and pet stains can make your rug look dingy and old. Handmade rug cleaning may seem overwhelming but with our simple tips, keeping your handmade rug looking its best is easy.

Here are some of the best practices for cleaning your hand knotted rug:

Shake It Out

  • Roll up your handmade rug and take it outside.
  • Firmly hold the corners of the rug while you powerfully shake it. Continue shaking until dirt, debris and crumbs stop falling from the rug.
  • If your rug is too large to shake by yourself, you can hang it over a railing, fence or clothesline. Then give the rug a good beating with a broomstick or other strong stick. Be sure to hit both sides of the rug.

Vacuum

  • Vacuum your hand knotted rug thoroughly starting with the back of the rug. Vacuuming the back of the rug (with the beater brush engaged) helps to loosen dirt within the rug fibers.
  • If you have a long fiber rug (¾”+), consider disabling the beater brush while vacuuming the top of the rug.
  • Avoid vacuuming fringe and knots with the beater brush. Any long fibers can be vacuumed using the upholstery attachment.

Spot Clean

If your rug only has a few areas that need to be cleaned, then spot cleaning can do the trick.

  • Remove and excess moisture or debris from the spot.
  • Blot liquids (like urine or wine) with a clean towel.
  • If the stain has dried, use the edge of a spoon to remove any solid debris.
  • Mix together water with a small amount of mild detergent.
  • Use a clean sponge to blot the spot with the detergent water. Be sure not to rub as this can drive the stain further into the fibers.
  • Clean the sponge and repeat until the stain is gone. Then blot the spot several times with clean water until all the detergent is removed. Detergent left in the rug can actually attract dirt.

Deep Clean

  • To deep clean your hand knotted rug, mix together water with a small amount of mild detergent.
  • Using a clean sponge, dip in the water detergent mixture and scrub the rug. Start at the corner and work in a grid pattern to go over the entire rug. Clean your sponge frequently.
  • Once you’ve scrubbed the entire rug, go over the rug again with clean water. This can be repeated as many times as needed to remove all the detergent. Soap left in the rug can attract dirt once the rug dries.

When using liquids to clean your rug, allow it to dry completely before putting it back in place on the rug pad. It’s best to hang the rug or elevate it in some way so that air can circulate until the rug is completely dry.

Power washing and or soaking your handmade rug is not recommended. If you still have stains after following the steps above, we recommend getting your handmade rug cleaned professionally.

Alternative Considerations

If you're looking for a lower maintenance rug we offer a wide selection of stylish, high-quality washable rugs. Perfect for busy households, these rugs can be easily cleaned, saving you time and effort. Explore our washable rug collection.

Rug Cleaning Guides

Check out our specialty guides on how to clean unique rug types:

Protection Information
Protect against common mishaps, such as:
Accidental rips, tears
Accidental stains from food and beverage or human and pet bodily fluids
Delamination, loose threads and torn seams
Minor burn and heat marks (up to 1 inch)
Protection Plan also includes:
  • No deductibles or hidden fees
  • Receipt-less claims process
  • 24/7 customer support

See the full Terms and Conditions here.
Frequently Asked Questions:
How do I purchase the Protection Plan?

It’s as easy as adding the Protection Plan - along with the product you want covered - to your cart and checking out!

What happens after I purchase the Protection Plan?

Once you purchase coverage, you will receive a welcome email, giving you access to your dedicated portal (where you will be able to view your coverage information and file a claim).

When does my plan coverage begin?

Accidental damage coverage begins day 1 of purchase, while defects in materials and workmanship are covered as soon as the 30-day return period expires.

How do I file a claim?

You can file a claim by going to getmulberry.com/login and by logging into your portal. Or you can simply contact the customer support team 24/7 via [email protected].

What happens after my claim is approved?

If damage is beyond repair, Mulberry will replace your product or will reimburse you for your product. If a repair is needed, Mulberry will coordinate technician cleaning or repair. Mulberry will repair your product up to its original retail price.

What if I return my product or want to cancel my Protection Plan?

You are able to cancel your Protection Plan by contacting Mulberry or by logging into your customer portal. Within the first 30 days of purchase, you will receive a full refund.

What if I exchange my product for another?

You can exchange your product for an identical product, without it affecting your warranty purchase. If you exchange your product for a different item, you will need to cancel your existing coverage and purchase a new plan, as coverage is tied to the specific product with which it was purchased.

What countries is coverage available in?

Currently, coverage is only available in the United States, including Hawaii, Alaska and Puerto Rico.

Are there any coverage exclusions?

The Protection Plan does not cover damage that occurs during product delivery, pet damage (other than bodily fluids), odor elimination, intentional abuse of the product, or theft or loss of the product.

Can I purchase the Protection Plan for someone else?

Yes. All protection plans are transferable in ownership.

Coverage by

Mulberry is a best-in-class extended warranty provider that works with retailers to provide customers with accidental damage protection on their purchased products.

The Mulberry Protection Plan is a 1- and 5-year extended coverage program that protects against accidental damage to your rug.

Mulberry provides a quick, online claims process and does not require a receipt to file a claim.

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