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Rugs Direct understands your concerns regarding Internet privacy and security. We know these are very important and that is why we take special care to safeguard the confidentiality and security of your information. We encrypt all of your personal information including credit card number, name, and address, so that it cannot be read as the information travels over the Internet.
How does our secure server work?
Order information, including the credit card numbers, is retrieved through a web interface. This interface challenges the user for a password twice, and then "expires" the session after ten minutes, requiring the user to login again. All communications during these sessions are encrypted again using SSL. No credit card numbers are ever sent via e-mail, due to the fact that most e-mail is not secure.
How can you tell if you are in secure mode? Standard, unsecured URL address begin with "http://". When you enter secure mode, the beginning of the URL address will change to "https://"; the "s" stands for secure. Most browsers in secure mode also display a blue line along the top of the browser window. Some browsers display a broken key or open padlock symbol in the lower corner of your browser window when you are not viewing a secure page of a site. This key will become solid or the lock will close when you enter secure mode.
How do we protect the information you provide? We use industry-standard Secure Sockets Layer (SSL) encryption to safeguard all sensitive data transmitted to us. This means that your personal information - including credit card number, name, expiration date, and billing information - is encrypted so that it cannot be read by anyone else.
We also offer an extra layer of security when you use a shared computer in a corporate or public area. Even if you select the auto-login feature on a machine that third parties might have access to, your password and your credit card information will NOT be displayed. Unlike other auto-login programs, our system will require that you type in your password every time, thus making sure it is really you who has signed in, and not someone else using the same computer. Rugs Direct is a VeriSign Secure Site. The VeriSign seal at the bottom of any page allows you to confirm that we are who we say we are and that all the information you provide will be protected every time you use our service.
What information do we collect? When you visit our site, our server automatically collects non-personally identifiable information - your internet service provider address and information on the pages you access on our site. In addition, we store information you provide when you make a purchase or enter your e-mail address. We also collect information when you volunteer to complete a survey.
How do we collect the information? Like many Internet sites, we use "cookies" to recognize returning customers. Cookies are small pieces of information that are stored by your browser on your computer's hard drive. We use the cookies to recognize your preferences and to keep track of items you've added to your shopping cart.
What do we do with the information we collect?
Ad Servers We do not partner with or have special relationships with any ad server companies.