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We do not sell your personal data as the concept of “selling” is traditionally understood as being the exchange of something for money. However, we sell your personal data to, and share your personal data with, third parties for the purpose of cross-contextual behavioral advertising purposes (e.g., targeted advertising and remarketing). Applicable U.S. state data protection laws hold such disclosures and sharing to be considered “selling” or “sharing”. Therefore, you have the right to opt out of such selling and sharing. In the preceding 12 months, we have sold or shared the following categories of personal data with the following categories of third parties and for the following purposes:
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Category of Personal Data Sold or Shared |
Category of Third-Party Recipient |
Purpose |
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Identifiers |
Analytics, marketing, advertising, and remarketing partners and service providers |
Analytical and targeted advertising purposes (including, without limitation, cross-contextual behavioral advertising).
Specifically, to target advertisements for goods and services and to display those advertisements on other websites. |
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Internet or other electronic network activity information |
Analytics, marketing, advertising, and remarketing partners and service providers |
Analytical and targeted advertising purposes (including, without limitation, cross-contextual behavioral advertising).
Specifically, to target advertisements for goods and services and to display those advertisements on other websites. |
For further information on such activities, please see our Privacy Policy.
We do not knowingly sell or share for cross-contextual behavioral advertising purposes, the personal data of anyone under the age of 16 years old. See the “Children Under the Age of 16” section of this Privacy Policy for more information.
Under applicable data protection laws, you may have the right to opt-out of our “sale” or “sharing” of personal information to third parties. If you wish to opt-out of such “sales” please follow the opt-out instructions below. This is a limited opt-out that does not apply to information sold or shared prior to the Company receiving your request. Additionally, this opt-out is specific to us and does not apply to any third party activity.
Instructions
You can exercise your opt-out right (subject to all applicable exceptions and exemptions) through the following methods changing your settings on through the Website Cookie Settings tool. You can opt out of our selling and sharing of personal information for targeted advertising purposes by opting out of and de-selecting the cookie settings within the Website Cookie Settings tool.
It’s as easy as adding the Protection Plan - along with the product you want covered - to your cart and checking out!
Once you purchase coverage, you will receive a welcome email, giving you access to your dedicated portal (where you will be able to view your coverage information and file a claim).
Accidental damage coverage begins day 1 of purchase, while defects in materials and workmanship are covered as soon as the 30-day return period expires.
You can file a claim by going to getmulberry.com/login and by logging into your portal. Or you can simply contact the customer support team 24/7 via [email protected].
If damage is beyond repair, Mulberry will replace your product or will reimburse you for your product. If a repair is needed, Mulberry will coordinate technician cleaning or repair. Mulberry will repair your product up to its original retail price.
You are able to cancel your Protection Plan by contacting Mulberry or by logging into your customer portal. Within the first 30 days of purchase, you will receive a full refund.
You can exchange your product for an identical product, without it affecting your warranty purchase. If you exchange your product for a different item, you will need to cancel your existing coverage and purchase a new plan, as coverage is tied to the specific product with which it was purchased.
Currently, coverage is only available in the United States, including Hawaii, Alaska and Puerto Rico.
The Protection Plan does not cover damage that occurs during product delivery, pet damage (other than bodily fluids), odor elimination, intentional abuse of the product, or theft or loss of the product.
Yes. All protection plans are transferable in ownership.
Mulberry is a best-in-class extended warranty provider that works with retailers to provide customers with accidental damage protection on their purchased products.
The Mulberry Protection Plan is a 1- and 5-year extended coverage program that protects against accidental damage to your rug.
Mulberry provides a quick, online claims process and does not require a receipt to file a claim.
Free standard shipping on all orders within the contiguous USA.
Orders to Canada, Alaska, Hawaii and Puerto Rico will incur additional shipping and handling fees, which will be calculated and presented at checkout. Canadian customers will be charged for all applicable customs duties, taxes, and brokerage fees.
For large, oversize rugs that require a surcharge above our shipping and freight partners’ standard shipping rates, an Oversize Processing Fee will be calculated in cart.
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