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Customer Service is available from 9:00 am to 8:00 pm ET, Monday through Friday, 9:00 am to 5:00 pm ET on Saturday.
HOLIDAY HOURS
5/27: 10 am - 5 pm ET
The Rugs Direct corporate office is located at:
Rugs Direct
PO Box 555
Winchester, VA 22604
For assistance, questions or concerns regarding Rugs Direct please contact Customer Service via email, toll-free phone or live chat:
Enjoy Free Standard Shipping on us within the continental United States. For orders to Canada, Puerto Rico, Alaska, and Hawaii, freight forwarding costs and associated duties will be calculated at Checkout. For large, oversize rugs that require a surcharge above our shipping and freight partners’ standard shipping rates, an Oversize Processing Shipping fee is calculated in Cart.
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