Beautiful rugs, delivered fast + free
by Loloi Rugs
Save up to 58%
From $89 $40
Machine-Washable
by Rugs USA
Save 20%
From $131 $105
Handmade rugs have durable texture
by Loloi Rugs
Save up to 30%
From $289 $203
Hand-Tufted is plush
Save up to 31%
From $169 $124
Hand-Tufted is plush
by Magnolia Home by Joanna Gaines x Loloi
Save up to 58%
From $139 $63
Save up to 62%
From $199 $76
by Loloi Rugs
Save up to 30%
From $389 $274
Hand-Hooked has lots of texture
by Magnolia Home by Joanna Gaines x Loloi
Save up to 39%
From $269 $163
Hand-Tufted is plush
by Magnolia Home by Joanna Gaines x Loloi
Save up to 47%
From $149 $95
Best seller
by Loloi Rugs
Save up to 30%
From $389 $274
Hand-Hooked has lots of texture
Save 42%
$389 $227
Printed is slim and easy-care
by Loloi Rugs
Save up to 52%
From $209 $101
Hand-Tufted is plush
by Loloi Rugs
Save up to 29%
From $269 $192
Hand-Tufted is plush
by Loloi Rugs
Save up to 49%
From $209 $106
Hand-Tufted is plush
Save 20%
From $131 $105
Handmade rugs have durable texture
Save up to 35%
From $249 $162
Hand-Tufted is plush
by Rugology
Save 37%
$3,770 $2,358
Only At Rugs Direct
It’s as easy as adding the Protection Plan - along with the product you want covered - to your cart and checking out!
Once you purchase coverage, you will receive a welcome email, giving you access to your dedicated portal (where you will be able to view your coverage information and file a claim).
Accidental damage coverage begins day 1 of purchase, while defects in materials and workmanship are covered as soon as the 30-day return period expires.
You can file a claim by going to getmulberry.com/login and by logging into your portal. Or you can simply contact the customer support team 24/7 via [email protected].
If damage is beyond repair, Mulberry will replace your product or will reimburse you for your product. If a repair is needed, Mulberry will coordinate technician cleaning or repair. Mulberry will repair your product up to its original retail price.
You are able to cancel your Protection Plan by contacting Mulberry or by logging into your customer portal. Within the first 30 days of purchase, you will receive a full refund.
You can exchange your product for an identical product, without it affecting your warranty purchase. If you exchange your product for a different item, you will need to cancel your existing coverage and purchase a new plan, as coverage is tied to the specific product with which it was purchased.
Currently, coverage is only available in the United States, including Hawaii, Alaska and Puerto Rico.
The Protection Plan does not cover damage that occurs during product delivery, pet damage (other than bodily fluids), odor elimination, intentional abuse of the product, or theft or loss of the product.
Yes. All protection plans are transferable in ownership.
Mulberry is a best-in-class extended warranty provider that works with retailers to provide customers with accidental damage protection on their purchased products.
The Mulberry Protection Plan is a 1- and 5-year extended coverage program that protects against accidental damage to your rug.
Mulberry provides a quick, online claims process and does not require a receipt to file a claim.
Free standard shipping on all orders within the contiguous USA.
Orders to Canada, Alaska, Hawaii and Puerto Rico will incur additional shipping and handling fees, which will be calculated and presented at checkout. Canadian customers will be charged for all applicable customs duties, taxes, and brokerage fees.
For large, oversize rugs that require a surcharge above our shipping and freight partners’ standard shipping rates, an Oversize Processing Fee will be calculated in cart.
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