Guarantees

We are committed to providing exceptional value and quality to our customers. If you find an identical item at a lower price, we will match it and offer an additional 10% off the difference in price. For instance, if a competitor offers an item for $300 that we sell for $400, we will match their price of $300 and apply an additional $10 discount (10% of the price difference), reducing your final price to $290. Please note, price match requests must be made prior to placing your order, as we are unable to honor them once the order has been processed.

While many area rugs may look similar, they may not be identical. To qualify for a price match, the competitor’s product must be the exact same brand, item number, pattern, material, size, shape, and color as the one we offer. Additionally, the competitor's price must be verified at the time of purchase.

We do not match prices on competitor products that are factory seconds, off-quality, clearance, or closeout items. We reserve the right to verify the item details and the competitor’s advertised price before honoring a price match. Additionally, we reserve the right to decline any price match request that does not meet the qualifications outlined in our policy.

We do not honor price matches for:

• Prices that cannot be verified through a current online or printed advertisement
• Prices on items that are out of stock or on back order
• Written or verbal quotes, or in-store signage
• Prices that require a separate or additional purchase
• Buy-one-get-one (BOGO) offers or free-with-purchase promotions
• Prices based on membership in a preferred pricing or discount program
• Prices reduced through promo codes, rebates or gift card promotions
• Items advertised with a percentage discount instead of a specific price
• Going-out-of-business or closeout prices
• Misprinted or typographical errors in ads from other retailers

Price matches cannot be applied with any other discounts or promotions.

If applicable, any other taxes and fees will be added to your price-matched order. If you have any questions about our Price-Match Guarantee, give us a call at 888-464-1447 or email us at [email protected].

We take your privacy seriously and follow privacy laws and regulations to ensure your information is safe. For more details, please click here to read our complete Privacy Policy.