Rug Size Guides
Whether your rug is new or old, you might be noticing an unpleasant smell coming out of the rug. You may be tempted to ignore the smell and hope it goes away on its own, or you may lose hope in the rug and choose to get rid of it. However, there are many ways to get various smells out of rugs and restore it to its proper glory. In order to do that, it is essential to know the cause of the smell, what treatments are approved for your rug’s material, and how to go about cleaning it.
The first step in treating a smelly rug is to identify what is causing that smell. It could be that a pet had an accident on the rug while you were away, a child spilled something without telling you, or the rug was somehow exposed to excessive moisture and now has a mold problem. Another common issue is that you purchased a synthetic rug that has a chemical smell lingering in the rug’s fibers. In any of these cases, there are different solutions that work well in removing the smell and cleaning the source of it. While we will get to these solutions in just a moment, it’s important to look at the care label on your rug before attempting any solution, since different rug materials may have negative reactions to certain cleaners.
That “new rug smell” is often present in synthetic rugs like polypropylene, polyester, or other rugs labeled as synthetic. That is because in the process of creating these rugs, they are often treated with chemicals to make them fire resistant. These chemicals, known as volatile organic compounds (VOCs), get released into the air through “off-gassing.” This natural process rarely affects anyone negatively aside from perhaps a headache for sensitive people. These rugs can be treated to remove that new rug smell, as can other natural rugs that may exude a farmhouse smell like sheepskin rugs.
Step 1: Vacuum
Step 2: Ventilate The Room
Step 3: Fans
Step 4. Use an Air Purifier
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A musty smell is likely present in the rug because of some exposure to moisture. Worst case scenario, your rug may actually be growing mold or mildew within its fibers. Fortunately, there are many simple ways to remove a musty smell and remove the source of the odor to ensure your rug is safe, clean, and pleasant. With each of these methods, be sure to test a portion of the rug with the cleaner before committing to cleaning the entire rug.
Dry the Rug
Baking soda
Vinegar solution
Enzyme cleaners
Steam clean the rug
Caring for your rug according to its care instructions is the best way to get rid of bad smells before they even happen. The tag of your rug will instruct you on how to treat your specific rug material for various types of stains and dirt. With the proper daily care and regular cleaning, you can preserve the life of your rug and take preventative measures to keep the smells from festering in the first place.
Knowledge is power when it comes to caring for your rug. If you have a natural material like jute that is sensitive to moisture and can grow mold when wet, avoid getting these rugs wet and take the time to dry them when they are exposed to liquids. Taking the extra steps to care for your rug is well worth it for maintaining a beautiful, clean rug!
Rug smells are highly unpleasant and can sully the mood of the entire room. Fortunately, there are many safe and simple ways to remove various odors from your area rug. The methods detailed above and the care instructions for your specific rug will help you get the smell out of your rug and enjoy having a rug in your home.
It’s as easy as adding the Protection Plan - along with the product you want covered - to your cart and checking out!
Once you purchase coverage, you will receive a welcome email, giving you access to your dedicated portal (where you will be able to view your coverage information and file a claim).
Accidental damage coverage begins day 1 of purchase, while defects in materials and workmanship are covered as soon as the 30-day return period expires.
You can file a claim by going to getmulberry.com/login and by logging into your portal. Or you can simply contact the customer support team 24/7 via [email protected].
If damage is beyond repair, Mulberry will replace your product or will reimburse you for your product. If a repair is needed, Mulberry will coordinate technician cleaning or repair. Mulberry will repair your product up to its original retail price.
You are able to cancel your Protection Plan by contacting Mulberry or by logging into your customer portal. Within the first 30 days of purchase, you will receive a full refund.
You can exchange your product for an identical product, without it affecting your warranty purchase. If you exchange your product for a different item, you will need to cancel your existing coverage and purchase a new plan, as coverage is tied to the specific product with which it was purchased.
Currently, coverage is only available in the United States, including Hawaii, Alaska and Puerto Rico.
The Protection Plan does not cover damage that occurs during product delivery, pet damage (other than bodily fluids), odor elimination, intentional abuse of the product, or theft or loss of the product.
Yes. All protection plans are transferable in ownership.
Mulberry is a best-in-class extended warranty provider that works with retailers to provide customers with accidental damage protection on their purchased products.
The Mulberry Protection Plan is a 1- and 5-year extended coverage program that protects against accidental damage to your rug.
Mulberry provides a quick, online claims process and does not require a receipt to file a claim.
Free standard shipping on all orders within the contiguous USA.
Orders to Canada, Alaska, Hawaii and Puerto Rico will be billed the actual shipping charge to the destination. This will be calculated and presented at the time of checkout. Canadian customers will be charged for all applicable customs duties, taxes, and brokerage fees.
For large, oversize rugs that require a surcharge above our shipping and freight partners’ standard shipping rates, an Oversize Processing Shipping fee will be calculated in cart.
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