Standard curb-side delivery of oversized rugs is free on most purchases from Rugs Direct.
However, special œwhite glove delivery is available for selected rugs in certain collections at an additional cost of $119 per rug. If you select this option, we will make an appointment to deliver your purchase at a time convenient for you and place the rug in the room of your choice. This includes carrying it up a maximum of two flights of stairs, unpacking the rug, positioning the rug pad (if required) and rolling the rug out onto the floor. This service does not include moving furniture or other items to make room for the rug, nor trimming or cutting the rug pad. We will also remove all packaging materials and debris.
Two professional delivery people will be in your home no more than 30 minutes. If the rug you are ordering qualifies for Rugs Direct Delivery, you will be given an opportunity to purchase this service prior to checkout.*
If you have any questions, please contact Customer Service toll-free at 1-888-464-1447.
*Rugs Direct Delivery is only available to the 48 contiguous United States. Not available for deliveries to Alaska, Hawaii, Canada or Puerto Rico.