Safavieh's Chelsea II Collection features 100% pure wool pile, hand-hooked to a strong cotton backing. This collection is handmade in China exclusively for Safavieh.
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I received this rug after ordering HK-311, but since it is attractive, colors are good,and we needed it right then, we kept it. I must say, though, that it is not well made, showing many 'odd' hooks immediately, and after 3 weeks still smells: old, dusty, unpleasant. Since it was greatly discounted, the price was acceptable. I hope this lasts a couple years, not likely longer.
The rug is beautiful with rich colors that are as pictured (soft pink, burgundy, beige, various shades of green and a brown in the border). It is a wonderful "needlepoint" style which gives the low pile needed for my remodeled room. Rugs Direct gave me EXCELLENT customer service, prompt delivery and their price matching policy saved me lots of money. Also, I was not afraid to purchase from Rugs Direct because their rating at the Better Business Bureau was very good (bbb.org).
We are happy with the rug...the pad is a bit too thick and has created some problems with opening doors...so we may find a thinner pad. We are totally happy with the purchase.
I would never order something like this without seeing it. But the pictures looked like it was just what I needed and came in the exact size I needed. I'm glad I took a chance! The rug is perfect! Good quality for the price and came very quickly to my door. I have already suggested your website to several friends. Thank you.
I couldn't be happier with the rug I ordered. It is exactly what I wanted. The colors are beautiful, the service was excellent, I couldn't find anything remotely close to this in town. I will gladly shop this site again.